Shipping and returns

SHIPPING (POSTAGE & HANDLING)

Australian Deliveries

Standard orders will be charged a flat price of AUD$12.00 delivery. The delivery cost will be added at the checkout.

Delivery will be provided by Australia Post by road transport, please allow 3-10 working days delivery to all areas. Please note deliveries will not be made on weekends or public holidays.

If your order has not arrived within 10 working days or you have any questions regarding the status of your delivery you can email hello@rescuetechnologies.net

Deliveries outside Australia

Unfortunately we do not deliver outside of Australia. Please contact the relevant RESTUBE Shop for your Region.

REFUND (RETURNS) POLICY

If you change your mind about the product, we are happy to exchange or provide a refund on items returned within 14 days of receipt. Items must be returned with a copy of your receipt or proof of purchase, must be unused and in original packaging . We will refund the original product price using the same method of payment that you used in the original transaction, unless it has been explicitly agreed with you otherwise. Shipping costs are not refundable.

If you receive damaged or faulty goods you are entitled to a replacement or refund. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.